Emptying Quarantine
Home Up Exchange XP Archiving Spybot Tutorial Integrade Pro Backup Tutorial Outlook 2K Server Settings Backing up the Outlook PST File Blank Email Problems Laptoptutorial1 Emptying Quarantine Checking virus definitions Adding or Changing Viral Scans Email eSIS reports Periodic Maintenance

 

 

 

 

 

Removing Files from Quarantine and Backup

 

 1. Open up your Anti-Virus Client. (note: Your program might be named "Symantec AntiVirus Client" or "Norton AntiVirus Corporate Edition.") Go to START >>PROGRAMS>>SYMANTEC  CLIENT SECURITY and click on SYMANTEC ANTIVIRUS CLIENT

2. Click the (+) sign next to VIEW in the upper left hand region of the program window to expand the list of choices.

 

 

3. Click on Quarantine (one click). A list of files (viruses) will appear in the right hand pane. Do not fear, this is where the nasty little buggers are supposed to be!

 

 

4. Click on one or all of the virus files in the quarantine pane to highlight them. (You may use "multiple select" if you know how)

 

 

5. Now you are ready to delete these pesky little rodents forever. Click on the red towards the top of the quarantine window. You will see a window that looks like this: (Note: You can't use the [delete] key for this step. You must use the red)

 

 

6. Now click the button, and then . The Quarantine should now be empty.

 

7. Repeat steps 1 through 6 for the folder titled "Backup Items"

 

8. You are done! Close the AntiVirus window.

 

 

BACK TO THE TOP